Currently Hiring For: Program Assistant/Case Worker

We are looking for a full-time (40 hours) Program Assistant/Case Worker that will coordinate the billing and assist with EPIC’s parent training program through the Erie County Department of Social Services (ECDSS). Duties for this position include: maintain data in ECDSS Connections system and Salesforce, prepare Monthly Delivered Activity Report, ensure timely entry for all required data, complete intakes, record keeping and contract requirements as necessary, identify parent needs and provide appropriate resources, establish and maintain community partnerships, and other related duties.  

EPIC offers competitive wages and benefits, in addition to a fun, family-friendly atmosphere. If you want to work hard, be a part of team that feels like family, and make a positive impact on our community, this might be a good fit for you.

We require that you have a college degree and/or two years’ experience in human services or education; comfortable speaking to groups; competency in working with diverse cultural and ethnic populations; excellent communication and organizational skills; Microsoft Office, virtual meeting and conference platforms, and computer experience. This position requires a flexible schedule based on program requirements and reliable transportation.

Preferred Qualifications: Salesforce experience. Bi-lingual (English/Spanish) and diverse applicants encouraged to apply.

About EPIC - Every Person Influences Children:

EPIC is a Buffalo-based nonprofit organization on a mission to strengthen families and build communities to raise children who make a positive impact in the world. EPIC envisions a world where every child has a strong start and promising future. EPIC offers team members a fun, family-friendly atmosphere with competitive wages and benefits, 403b contribution, flexible scheduling, a current hybrid work environment, 80 PTO hours and 64 PSL hours, and 11 paid holidays and paid vacation between December 25th and January 1st each year.

Interested candidates should send a cover letter and resume to [email protected]. Please note: submissions that do not meet both requirements will not be reviewed.  EPIC is an equal opportunity employer. No phone calls please!