CAREERS

About EPIC – Every Person Influences Children:

EPIC (www.epicforchildren.org) is a non-profit agency that provides parenting, youth services, family engagement and professional development to families, schools, health care providers and communities. EPIC’s vision is a world where every child has a strong start and a promising future. EPIC’s mission is to strengthen families and build community to raise children who make a positive impact in the world.


EPIC offers competitive wages and benefits, health insurance contribution, a hybrid work environment, accrued time off up to 80 PTO hours and 64 PSL hours, and 11 paid holidays, in addition to a caring and family-like atmosphere. If you want to be a part of a hard-working team that values relationships and connectivity as well as make a positive impact on our community, EPIC might be a good fit for you.



Job Title: Program Coordinator ECDSS

Staff Category: Full-Time

Location: Buffalo, NY 14212


Click here for Full Job Description

 

Position Summary:

This human services position is office-based and will work closely with Erie County Department of Social Services (ECDSS) Case workers to receive referrals for individuals mandated to attend parenting education through EPIC. The Coordinator will enroll participants in the FIT (Families in Transition) workshops, and serve as an accountability coach working with participants to prepare them for the sessions, ensure their attendance, and be in the class as an observer to create billable notes regarding the referred parent/guardian/caregiver. The Coordinator follows up individually, by video or office visit, to recap the class, discuss how learnings from the class will be implemented, and additional role-playing of the parenting strategies learned.

   

Essential Functions:


  • Work directly with Erie County Department of Social Services to obtain referrals and promote parent training opportunities. Cultivate relationships with Child Protective Services (CPS) and Children’s Services (CS) to increase referrals. Cultivate independent community outreach to source referrals.
  • Enroll referred participants to appropriate parenting education groups.
  • Work very closely with internal FIT Coordinator to organize materials/paperwork.
  • Guide participants in EPIC programs which include conducting initial conversation, communicating program content and dates, sending parenting materials to participants, reminders of workshop dates/times.
  • Attend workshops as an observer and monitor participants in EPIC programs.
  • Ensure completion of required case paperwork.
  • Enter case notes and record service-related tasks daily.
  • Provide weekly follow up and one on one support and parent coaching after each discussion group.
  • Serve as back-up FIT Facilitator on an as needed basis (training provided).
  • Work with ECDSS Caseworker to maintain reporting requirements, data entry, evaluation forms, and other contract requirements.
  • Review assessments and refer parents to appropriate EPIC programming and other resources as needed.
  • Communicate with supervising director to maintain dignity and safety of participants, facilitators and staff.
  • Other relevant duties as assigned by management.


Administrative functions:


  • Maintain reporting requirements, data entry, evaluation forms, and other contract requirements through ECDSS Connections online system.
  • Report participant attendance to inquiring sites ensuring a valid release of information form is on file.
  • Prepare billing for finance as required.
  • Complete quarterly stakeholder reporting.
  • Work with Finance department on policies and procedures.
  • Ensure accurate data collection and data entry of participant information.
  • Completion of appropriate paperwork for tracking and recordkeeping.

   

Job Title: Family Support Specialist

Staff Category: Part Time

Location: Monticello, NY 12701


Click here for full Job Description


Position Summary: 

The Family Support Specialist will be responsible for working with families within the Monticello Central School District to identify needs, assign programming, and/or refer community resources. The position will act as a family liaison to the school district, support district initiatives, develop a network of resources, and report on goals and outcomes. 


Essential Functions: 


  • Meet with families at the school and within the community. 
  • Facilitate workshops as needed. 
  • Develop community relationships and referral process. 
  • Follow up with families for outcomes. 
  • Use Salesforce to report intakes, participant programming, agency contacts. 
  • Other duties as assigned. 


Job Details:


  • This is a part time position for approximately 25 hours per week at $23.00 per hour and runs in conjunction with the school year. This position begins January 2026.